1Introduction
Noor Labs, LLC ("Noor Labs," "we," "us," or "our") operates the website located at noorlabs.io (the "Website"). We are committed to protecting your personal information and being transparent about how it is handled. This Privacy Policy explains what data we collect through the Website, why we collect it, and how we use and protect it.
By using the Website, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Website.
2Information We Collect
a. Waitlist Signup Data
When you join our waitlist, we collect the following information through the signup form:
- First name
- Last name
- Email address
- Device preference (iOS or Android)
This information is provided voluntarily by you when you submit the waitlist form.
b. Contact Communications
If you contact us via email at hello@noorlabs.io, we receive your email address and any information you choose to include in your message.
c. Information We Do Not Collect
The Website does not use cookies, analytics tools, tracking pixels, or advertising identifiers of any kind. We do not collect your IP address for tracking purposes, browser fingerprints, location data, or any information beyond what you voluntarily provide through the waitlist form or email.
3How We Use Your Information
We use the information we collect exclusively to:
- Manage and maintain our product waitlist
- Send you product updates, launch announcements, and early access invitations related to Noor Labs products
- Respond to inquiries or messages you send to us
- Comply with applicable legal obligations
4How We Store Your Information
Waitlist signup data is stored in Supabase, a cloud database platform hosted on Amazon Web Services (AWS) infrastructure. Supabase holds SOC 2 Type II certification.
We implement the following security measures:
- All data transmitted between your browser and our services is encrypted in transit using TLS (Transport Layer Security).
- Data is encrypted at rest within Supabase’s infrastructure.
- Access to the database is restricted to authorized Noor Labs personnel only.
No method of electronic transmission or storage is 100% secure. While we take your security seriously and use commercially reasonable safeguards, we cannot guarantee absolute security.
5Third-Party Services
The Website relies on a limited number of third-party services to operate. We share data only to the extent necessary to provide the service:
We do not use any analytics, advertising, or social media tracking services on the Website.
6Data Retention
We retain your waitlist signup data until one of the following occurs:
- You request that your data be deleted
- The relevant product launches and the waitlist is no longer needed
- We determine the data is no longer necessary for its original purpose
To request deletion of your data, email us at hello@noorlabs.io. We will process your request within 30 days.
7Your Rights
a. All Users
Regardless of your location, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data from our systems
- Opt out of future communications at any time
To exercise any of these rights, contact us at hello@noorlabs.io.
b. California Residents — CCPA Rights
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you additional rights:
- Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You may request deletion of your personal information, subject to certain exceptions required by law.
- Right to Opt-Out of Sale: We do not sell your personal information and have not sold personal information in the past 12 months.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise your CCPA rights, contact us at hello@noorlabs.io. We will respond within 45 days as required by law.
c. EU/EEA Residents — GDPR Rights
If you are located in the European Union or European Economic Area, the General Data Protection Regulation (GDPR) grants you additional rights including the right of access, rectification, erasure, data portability, and the right to object to processing.
Legal basis for processing: We process your personal data based on your consent, which you provide when you voluntarily submit the waitlist form.
Data controller: Noor Labs, LLC, California, United States. Contact: hello@noorlabs.io.
If you are unsatisfied with our response to a privacy request, you have the right to lodge a complaint with your local data protection authority.
8Children's Privacy
The Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will take steps to delete that information as quickly as possible.
If you believe we may have inadvertently collected information from a child under 13, please contact us immediately at hello@noorlabs.io.
9Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this policy periodically. Your continued use of the Website after changes become effective constitutes acceptance of the revised policy.
10Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
For privacy practices related to the Maal mobile application, please see our Maal App Privacy Policy.